Client Onboarding Process

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Step 1: Client Intake

Please complete the following information to help us understand your project needs and ensure a successful flight operation.

• Client Full Name: ________________________________________
• Company/Organization: __________________________________
• Phone Number: _________________________________________
• Email Address: __________________________________________

Step 2: Project Overview

• Project Name/Reference: _______________________________________________
• Service Type (check all that apply):
  • Aerial Photography/Videography
  • Land Mapping / Surveying
  • Structural Inspection
  • Event Coverage
  • Other: ___________________________
• Brief Description of Project Goals:
  ____________________________________________________________________

Step 3: Flight Location & Schedule

• Exact Location / Address: ________________________________
• GPS Coordinates (if available): ___________________________
• Special Access Instructions:
  ____________________________________________________________________
• Requested Flight Date(s): ________________________________
• Preferred Time of Day: _________________________________

Step 4: Permissions & Legal Requirements

Check applicable items and provide details where required.

• Site owner has granted access for drone operations
• Client has obtained required local/FAA flight permissions
• Area is free of restricted airspace
• Waivers/authorizations needed: ______________________
• Additional legal requirements or concerns:
  ____________________________________________________________________

Step 5: Deliverables

• Types of Deliverables Requested:
  • Photos
  • Video Footage
  • Orthomosaic Map
  • Thermal Imaging
  • 3D Modeling
  • Other: ______________________________________________________
• Preferred File Format: _______________________________________________
• Delivery Method: (Google Drive, Email, etc.) _________________________________
• Deadline for Deliverables: _____________________________________________

Step 6: Safety & Risk Management

• Site inspected for hazards (trees, power lines, crowds, etc.)
• Emergency landing zone identified
• Weather conditions reviewed
• On-site safety brief will be conducted before flight

Step 7: Budget & Payment

• Total Project Cost Quoted: $________________
• Deposit Paid: $__________________________
• Balance Due Upon Completion: $____________
• Payment Method: ________________________
• Additional Services / Rates: _______________________________________

Step 8: Terms, Agreement & Signature

By signing below, the client agrees to the project scope, payment terms, and acknowledges that drone operations are subject to safety, regulatory, and environmental constraints. The pilot reserves the right to delay, reschedule, or abort a flight for any reason related to safety, legality, or unforeseen circumstances.

• Client Signature: ___________________________________________
• Date: ___________________________
• Pilot/Operator Signature: ____________________________________
• Date: ___________________________